Privacy Policy
Last Updated: August 17, 2026
Monarch Massage & Spa ("Monarch," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.monarchmassagespa.com, contact us, book an appointment, complete an intake form, purchase a gift card or product, or otherwise interact with Monarch Massage & Spa.
Monarch Massage & Spa is located in Gig Harbor, Washington, and can be contacted at connect@monarchmassagespa.com.
1. Information We Collect
Depending on how you interact with Monarch, we may collect the following categories of information:
Information You Provide Directly
This may include:
Your name
Email address
Phone number
Appointment and booking information
Billing and payment information
Information provided through client intake or consultation forms
Information about your preferences, treatment needs, goals, or areas of concern
Information you provide when contacting us by email, phone, contact forms, or other communication methods
Gift card and product purchase information
Information you provide when applying to work with Monarch
Some information you provide in connection with massage, bodywork, spa, or wellness services may relate to your physical or mental health or other aspects of your personal wellness. We refer to this as "Consumer Health Data" where applicable under Washington law.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through your browser, hosting provider, analytics services, cookies, pixels, or similar technologies. This may include:
IP address
Browser and device type
Operating system
Pages visited
Approximate geographic information
Referring website
Date and time of website visits
Website interactions and usage information
We may use cookies and similar technologies to help the website function, understand how visitors use the website, and improve our services and online experience.
2. How We Use Your Information
We may use information we collect to:
Schedule and manage appointments
Provide massage, bodywork, spa, sauna, and related services
Understand your preferences and treatment needs
Communicate with you about appointments, services, purchases, and inquiries
Process payments and purchases
Provide gift cards and products
Respond to questions and requests
Improve our services, website, and customer experience
Maintain business and client records
Prevent fraud, misuse, or unauthorized activity
Comply with legal and regulatory obligations
Send marketing communications when permitted by law and, where required, with your consent
We will not use Consumer Health Data for purposes that are materially different from those described in this Privacy Policy without providing any notice or obtaining consent required by applicable law.
3. Consumer Health Data
Because Monarch provides massage, bodywork, spa, and wellness services, we may receive information that qualifies as Consumer Health Data under Washington's My Health My Data Act.
Categories of Consumer Health Data We May Collect
Depending on what you choose to provide, this may include:
Information about your physical condition or areas of discomfort
Treatment preferences and wellness goals
Information about injuries, limitations, or physical concerns
Information related to pregnancy when voluntarily provided for purposes of prenatal services
Information about symptoms or conditions that you voluntarily disclose
Information contained in client intake or treatment forms
You are not required to provide information beyond what is reasonably necessary for us to provide the service you request, although certain information may be necessary for us to safely and appropriately provide a service.
Sources of Consumer Health Data
We may collect Consumer Health Data directly from you through:
Intake and consultation forms
Appointment or booking information
In-person conversations
Email, telephone, or other direct communications
Information you voluntarily provide before, during, or after a service
How We Use Consumer Health Data
We may use Consumer Health Data to:
Provide and personalize requested massage, bodywork, spa, and wellness services
Understand your treatment preferences and needs
Communicate with you regarding your requested services
Maintain appropriate client and treatment records
Improve the quality and safety of services
Fulfill legal or regulatory obligations
Sharing of Consumer Health Data
We do not sell Consumer Health Data.
We may share Consumer Health Data only as permitted by applicable law, including when necessary to provide a service you have requested, with your consent, or when otherwise permitted or required by law.
Depending on the services and technology used by Monarch, categories of recipients may include:
Appointment scheduling and booking providers
Payment processors
Website, hosting, and technology providers
Client management or intake-form providers
Professional service providers working on behalf of Monarch
Government authorities or other parties when legally required
We do not authorize third parties to use Consumer Health Data for purposes inconsistent with this Privacy Policy.
4. Your Washington Consumer Health Data Rights
To the extent provided by Washington law, you may have rights regarding Consumer Health Data collected by Monarch, including the right to:
Confirm whether we are collecting or processing Consumer Health Data about you
Access Consumer Health Data we maintain about you
Request deletion of Consumer Health Data, subject to applicable exceptions
Withdraw consent for future collection or sharing where consent is the legal basis for that activity
Request information about how your Consumer Health Data is collected, used, or shared
To exercise applicable rights, contact us at:
We may need to verify your identity before completing certain requests. We will respond to valid requests within the time required by applicable law.
5. Information We Share
We may share personal information with service providers that help us operate our business, including providers involved in:
Appointment scheduling
Payment processing
Website hosting
Client intake and management
Email and communications
Website analytics
Marketing and advertising
Information technology and security
We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, protect our rights or property, prevent fraud or abuse, or protect the safety of our clients, team, or others.
We do not sell your personal information for monetary consideration.
6. Payments
Payments made through our website or third-party booking systems may be processed by third-party payment providers. Monarch generally does not receive or store complete payment card numbers.
Those providers may collect and process payment information according to their own privacy policies and terms.
7. Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and improve the user experience.
Third-party services may collect information about your use of our website for analytics, functionality, or other purposes. Your browser may provide tools for managing cookies and similar technologies.
8. Communications
If you provide your contact information, we may use it to communicate with you about appointments, services, purchases, inquiries, or other business matters.
If you choose to receive marketing communications, you may unsubscribe from promotional emails by following the unsubscribe instructions included in those communications or by contacting us at connect@monarchmassagespa.com.
Transactional or service-related communications may still be sent when necessary to provide services you have requested.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and client records, fulfill legal obligations, resolve disputes, enforce agreements, and otherwise operate our business.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, payment providers, social media platforms, or other services.
Monarch is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those services before providing information.
12. Children's Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information online from children under 13.
Our services are generally intended for adults. Minors seeking massage or other services should contact Monarch directly regarding applicable requirements and approval.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this policy.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact:
Monarch Massage & Spa
Gig Harbor, Washington
Email: connect@monarchmassagespa.com
Website: https://www.monarchmassagespa.com